Pre-Orders will be available for pick up on the date given when you place your order. For local pick up you will receive a notification when your order is ready for pick up. All pre-order items are final, no refunds. If you do not pick up your order no credits or refunds will be given & we will hold your order for up to 48 hours.
Custom orders are picked up by appointment only & times must be scheduled in advance. If you do not pick up your order no credits or refunds will be given & we will hold your order for up to 48 hours.
Shipping: Please select the shipping option on our custom order form to place an order for shipping.
Shipped Items: shipping times are not guaranteed and MSO Cookies is not liable for any breakage or late package arrivals once the package is out of our possession. We will not issue any refunds or reimbursements. By ordering any items to be shipped you are agreeing to these terms.